Privacy & Security Policies
Thank you for shopping at Starlightnail.com. In order to tell you about our latest products, specials, and other news we ask for your e-mail address. To fulfill your order, we need your address, phone and credit card info. Please remember that we've done our best to ensure the privacy and security of your transactions. Your credit card number and other personal data will be treated with the highest standards of security and confidentiality. We will not share your personal information with any third party without your consent.
Newsletter Subscription Policy
Starlight Nails & Beauty Supply is very respectful of our customers and will not overwhelm you with emails. You can remove your name from our email list at any time by clicking unsubscribe at the bottom of any of our emails.
We will not sell or rent your email address to anyone. Once subscribed, you can unsubscribe at any time from our email or mailing list on our subscriptions page.
All packages are shipped by United States Post Office (USPS) unless it is over 70 lbs, in which case, we use United Parcel Service (UPS). Our website obtains real-time quotes from USPS and may change at their discretion. All packages come with a delivery confirmation number and can be tracked at www.usps.com. If for any reason, your shipment amount is more than what our website displays, a Nail Polish and More representative will contact you with details.
FOR INTERNATIONAL ORDERS
The following shipping methods are available for international customers: USPS Express Mail International, USPS Priority Mail International, USPS Priority Mail International Flat Rate Box (Medium and Large). Some products may not be exported outside of the United States. Once an order has been approved, further changes will incur an amendment charge. No back orders on International orders. If for any reason, your shipment amount is more than what our website displays, a Nail Polish and More representative will contact you with details.
WE ARE NOT RESPONSIBLE FOR CUSTOMS CHARGES OR ANY EXTRA CHARGES GIVEN TO YOU BY YOUR LOCAL POST OFFICE. PLEASE VISIT WWW.USPS.COM TO VERIFY ANY QUESTIONS OR CONCERNS PERTAINING CUSTOM CHARGES.
IMPORTANT: YOU ARE RESPONSIBLE FOR ANY APPLICABLE IMPORT DUTIES OR TAXES (IE. CUSTOMS) THAT MAY BE APPLIED TO YOUR PACKAGE.
FOR SECURITY PURPOSES WE ONLY SHIP ITEMS TO THE BILLING ADDRESS.
Orders placed on our site are encrypted using SSL technology, the industry-standard authentication and encryption technology, to ensure your transactions are protected. With SSL implemented on both the client and server, information transmitted over the internet will remain unaltered and secure. In order for SSL security to work, you must use an SSL enabled browser. Most web browsers support SSL.
Please note that email is not encrypted, and therefore NOT a secure means of transmitting credit card information. NailPolishandMore will NEVER request sensitive information over e-mail.
Starlight Nails & Beauty Supply does not allow returns except for the following conditions:
Damaged Product (either defective or through shipping)
Wrong product or product quantity was delivered
If your return meets the above stated conditions, please contact us for a Return Authorization number and instructions. All return shipping fees will be the customer's responsibility.